Interaction and resistance: The recognition of intentions in new human-computer interaction

TL;DR

This paper advocates for a new approach in human-computer interaction that emphasizes recognizing intentions through resistance, integrating HCI into cognitive systems research to develop more intelligent and interactive agents.

Contribution

It introduces the concept of resistance as a means to recognize intentions, proposing a shift from traditional HCI to a cognitive systems perspective.

Findings

Resistance can be used to infer user intentions.

New HCI integrates cognitive systems principles.

Designing intentional systems enhances interaction quality.

Abstract

Just as AI has moved away from classical AI, human-computer interaction (HCI) must move away from what I call 'good old fashioned HCI' to 'new HCI' - it must become a part of cognitive systems research where HCI is one case of the interaction of intelligent agents (we now know that interaction is essential for intelligent agents anyway). For such interaction, we cannot just 'analyze the data', but we must assume intentions in the other, and I suggest these are largely recognized through resistance to carrying out one's own intentions. This does not require fully cognitive agents but can start at a very basic level. New HCI integrates into cognitive systems research and designs intentional systems that provide resistance to the human agent.