Using Multimedia Presentations to Improve Digital Forensic Understanding: A Pilot Study

TL;DR

This pilot study investigates whether multimedia presentations, specifically videos, can enhance employees' understanding of digital forensic concepts to improve collaboration during cybersecurity incidents.

Contribution

It provides initial evidence that multimedia presentations can effectively improve digital forensic understanding among cybersecurity professionals.

Findings

Most participants showed improved understanding after viewing videos

Multimedia presentations are a promising tool for training in digital forensics

The study highlights the need for further research with larger samples

Abstract

Improving employees' understanding of digital forensic technical terms and concepts within an organisation is likely to increase the potential of successful collaboration during a cyber security incident (e.g. data breach) investigation within that organisation. In this paper, we seek to determine whether multimedia presentations, in this case videos, are an effective tool in improving a learner's technical understanding of digital forensic terms and concepts. Using the cognitive theory of multimedia learning as the underlying theoretical lens, we surveyed nine participants from the financial sector who have cyber security-related responsibilities. With the exception of one participant, the study found that the use of multimedia presentations can improve participants' understanding of technical digital forensic terms and concepts. Potential future research questions are also identified.