Aligning Enterprise Systems with the Organisation A Sensemaking Perspective

TL;DR

This paper investigates how organizations align enterprise systems with their structure and processes during the post-adoption phase, emphasizing managerial decision-making and identity influences.

Contribution

It introduces a research model focusing on managerial search processes and proposes future research questions on managerial identity's impact.

Findings

Proposes a model for post-adoption alignment decisions

Highlights the role of managerial identity in alignment processes

Suggests directions for future empirical research

Abstract

This paper explores the alignment of enterprise systems and organisations on the post-adoptive phase. A research model is presented focusing on the alignment decisions in the managerial search process for solutions to business problems related to enterprise systems. Based on the research model we propose research questions for future research, particularly to analyse how managerial identity would affect the alignment decisions.