Investigating the Process of Process Modeling with Eye Movement Analysis

TL;DR

This paper explores how analyzing eye movements during process modeling can enhance understanding of modeling behavior, aiming to improve model quality through better support and insights.

Contribution

It introduces eye movement analysis as a novel method to study the process of process modeling, complementing existing interaction-based approaches.

Findings

Preliminary results indicate correlations between eye movements and modeling actions.

The approach offers new perspectives for understanding modeling behavior.

Future research directions are outlined for comprehensive analysis.

Abstract

Research on quality issues of business process models has recently begun to explore the process of creating process models by analyzing the modeler's interactions with the modeling environment. In this paper we aim to complement previous insights on the modeler's modeling behavior with data gathered by tracking the modeler's eye movements when engaged in the act of modeling. We present preliminary results and outline directions for future research to triangulate toward a more comprehensive understanding of the process of process modeling. We believe that combining different views on the process of process modeling constitutes another building block in understanding this process that will ultimately enable us to support modelers in creating better process models.