Improving Efficiency of Hospitals and Healthcare Centres

TL;DR

This paper presents a Big Data Analytics approach with interactive dashboards to enhance hospital efficiency by monitoring KPIs across multiple functions, aiming to optimize performance and financial outcomes.

Contribution

It introduces a comprehensive KPI framework and interactive dashboards tailored for hospital functions, integrating Big Data Analytics for improved operational efficiency.

Findings

Enhanced monitoring of hospital KPIs

Improved decision-making through dashboards

Potential for increased financial returns

Abstract

The Project aims at improving the efficiency of hospitals and healthcare centres using Big Data Analytics to evaluate identified KPIs (Key Performance Indicators) of its various functions. The Dashboards designed using computer technology serves as an interactive and dynamic tool for various stakeholders, which helps in optimising performance of various functions and more so maximise the financial returns. The Project entails improving performance of patient servicing, operations and OPD departments, finance function, procurement function, HR function, etc. I developed KPIs and drilldown KPIs for various functions and assisted in designing and developing interactive Dashboards with dynamic charts.