Strategic and Operational information support of decision making processes and systems
Omar Abahmane, Mohamed Binkkour

TL;DR
This paper explores the characteristics of strategic and operational information, proposing a categorization pattern to enhance decision support systems based on an investigative study across three companies.
Contribution
It introduces a new categorization pattern for distinguishing strategic and operational information to improve decision-making processes and systems.
Findings
Categorization pattern effectively differentiates strategic and operational information
Study results show practical application in three different companies
Enhances decision support system accuracy and relevance
Abstract
This paper aims to present the different aspects and characteristics of strategic and operational information and propose a categorization pattern allowing to consider an information as strategic or operational. This categorization is to be used in the two decision making processes to assist its mining, and usage by the two related decision support systems. This is conducted trough the results of an investigative study of information used as basis for strategic decisions inside three different companies.
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Taxonomy
TopicsCompetitive and Knowledge Intelligence
