Monetization as a Motivator for the Freemium Educational Platform Growth
Ilya V. Osipov, Anna Y. Prasikova, Alex A. Volinsky

TL;DR
This paper investigates how introducing monetization in a freemium educational platform influences user behavior and growth, showing that monetization can significantly boost viral user acquisition and growth metrics.
Contribution
It provides an analysis of user behavior changes and growth dynamics resulting from monetization in a freemium educational platform, highlighting the interplay between monetization and viral growth mechanisms.
Findings
Weekly K-factor nearly doubled after monetization
Monetization led to a viral increase in user numbers
Monetization and viral growth can be both competing and complementary
Abstract
The paper describes user behavior as a result of introducing monetization in the freemium educational online platform. Monetization resulted in alternative system growth mechanisms, causing viral increase in the number of users. Given different options, users choose the most advantageous and simple ones for them. System metrics in terms of the K-factor was utilized as an indicator of the system user base growth. The weekly K-factor almost doubled as a result of monetization introduction. Monetization and viral growth can be both competing and complementary mechanisms for the system growth.
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Taxonomy
TopicsTechnology Adoption and User Behaviour · Digital Marketing and Social Media · Knowledge Management and Sharing
