Agile governance in Information and Communication Technologies: shifting paradigms

TL;DR

This paper develops the concept of Agile Governance in ICT by analyzing principles, success factors, and their potential to bridge the gap between ICT and business, supported by systematic review and survey evidence.

Contribution

It introduces the foundational concepts of Agile Governance in ICT and proposes a reference model for future development.

Findings

Identified critical success factors for ICT governance projects.

Demonstrated how agile principles can reduce the ICT-business gap.

Established a conceptual basis for Agile Governance in ICT.

Abstract

This paper presents the basis of the Agile Governance in Information and Communication Technology (ICT), which is based on Agile Software Engineering Methodologies principles and values. Its development was done through a systematic review process, supported by Bibliometrics and Scientometrics methods and techniques, where the Critical Success Factors (CSF) of ICT Governance projects and the principles of the Agile Manifesto were analyzed. Next, through an inductive approach, focused on the convergence between the concepts involved, it was analyzed how agile principles could help to minimize the gap between ICT and business. Evidences of their occurrence were taken through a Conceptual Survey Research. As a result, the foundations and concepts of Agile Governance in ICT were defined and, finally, the development of a reference model was proposed as a future work.