Controversy and Sentiment in Online News
Yelena Mejova, Amy X. Zhang, Nicholas Diakopoulos, Carlos Castillo

TL;DR
This study analyzes how controversy influences emotional and biased language in news articles, revealing prevalent negative affect and biases in coverage of controversial issues across major U.S. outlets.
Contribution
Introduces a new dataset of controversial terms and compares news coverage across outlets, highlighting language patterns associated with controversy.
Findings
Negative affect and biased language are common in controversial issue coverage.
Differences in language use vary across news sources.
Controversy levels can be inferred from language patterns in articles.
Abstract
How do news sources tackle controversial issues? In this work, we take a data-driven approach to understand how controversy interplays with emotional expression and biased language in the news. We begin by introducing a new dataset of controversial and non-controversial terms collected using crowdsourcing. Then, focusing on 15 major U.S. news outlets, we compare millions of articles discussing controversial and non-controversial issues over a span of 7 months. We find that in general, when it comes to controversial issues, the use of negative affect and biased language is prevalent, while the use of strong emotion is tempered. We also observe many differences across news sources. Using these findings, we show that we can indicate to what extent an issue is controversial, by comparing it with other issues in terms of how they are portrayed across different media.
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Taxonomy
TopicsSocial Media and Politics · Misinformation and Its Impacts · Media Studies and Communication
