Value-chain oriented identification of indicators to establish a comprehensive process improvement framework

TL;DR

This paper emphasizes the importance of identifying specific value chains and related indicators within a company to enable targeted process analysis and continuous improvement, forming a foundation for effective process optimization.

Contribution

It introduces a value-chain oriented approach for identifying indicators that support a comprehensive process improvement framework.

Findings

Defines a clear process framework based on value chains and indicators

Highlights the importance of scope limitation for effective analysis

Supports continuous process optimization through targeted indicators

Abstract

The process development and optimization potential needs to be driven by the individial coporate value chain. The identification of this specific value chain and the related indicators is essential to limit the scope of any analysis and optimization to the core business The process framework consisting of clearly defined value chain, the related processes and the corresponding indicators is a pre-requisite for a meaningful and efficient process analysis and continuous process optimization.