Customised high-value document generation

TL;DR

This paper presents a comprehensive approach for customizing high-value document generation in knowledge-based environments, enhancing enterprise innovation project documentation through tailored, domain-informed processes.

Contribution

It introduces a global framework for deploying knowledge-integration tools, emphasizing the importance of understanding domain infrastructure for coherent document architecture.

Findings

Improved coherence in knowledge-based document environments

Effective customization of documents in aircraft manufacturing context

Generalized principles applicable to insurance services

Abstract

Contributions of different experts to innovation projects improve enterprise value, captured in documents. A subset of them is the centre of expert constraint convergence. Their production needs to be tailored case by case. Documents are often considered as knowledge transcription. As the base of a structured knowledge-based information environment, this paper presents a global approach that helps knowledge-integration tool deployment. An example, based on process plan in aircraft manufacturing, indicates how fundamental understanding of domain infrastructure contributes to a more coherent architecture of knowledge-based information environments. A comparison with an experiment in insurance services generalised the application of presented principles.