NAAS: Negotiation Automation Architecture with Buyer's Behavior Pattern Prediction Component

TL;DR

This paper introduces NAAS, a negotiation automation framework that incorporates buyer behavior prediction to enhance automated negotiation processes in e-commerce and B2B transactions.

Contribution

The paper proposes a novel architecture, NAAS, integrating buyer behavior pattern prediction with classical negotiation frameworks for improved automation.

Findings

Proposed a new combinatory negotiation framework.

Integrated buyer behavior prediction into negotiation architecture.

Outlined future development of comprehensive negotiation protocols.

Abstract

In this era of "Services" everywhere, with the explosive growth of E-Commerce and B2B transactions, there is a pressing need for the development of intelligent negotiation systems which consists of feasible architecture, a reliable framework and flexible multi agent based protocols developed in specialized negotiation languages with complete semantics and support for message passing between the buyers and sellers. This is possible using web services on the internet. The key issue is negotiation and its automation. In this paper we review the classical negotiation methods and some of the existing architectures and frameworks. We are proposing here a new combinatory framework and architecture, NAAS. The key feature in this framework is a component for prediction or probabilistic behavior pattern recognition of a buyer, along with the other classical approaches of negotiation frameworks and architectures. Negotiation is practically very complex activity to automate without human intervention so in the future we also intend to develop a new protocol which will facilitate automation of all the types of negotiation strategies like bargaining, bidding, auctions, under our NAAS framework.