Methods and Techniques of Quality Management for ICT Audit Processes

TL;DR

This paper explores methods and techniques for applying quality management to ICT audit processes to improve the quality of audit recommendations and ensure high standards in ICT systems within organizations.

Contribution

It introduces specific quality management approaches tailored for ICT audit processes, enhancing the effectiveness and reliability of audit outcomes.

Findings

Effective quality management techniques improve audit recommendation quality

Applying these methods leads to higher ICT system reliability

Enhanced audit processes support better organizational decision-making

Abstract

In modern organizations, Information and Communication Technologies are used to support the organizations' activities. To manage the quality of the organization processes, audit processes are implemented. Also, the audit processes can aim the quality of ICT systems themselves because their involvement in organization processes. The paper investigates the ways in which a quality management can be applied for audit processes in order to obtain a high level of quality for the audit recommendations.