Reference Model for Performance Management in Service-Oriented Virtual Organization Breeding Environments

TL;DR

This paper introduces a reference model for performance management in service-oriented virtual breeding environments, aiming to unify terminology and taxonomies to improve indicator selection and description.

Contribution

It presents the first unified reference model with terms and taxonomies for VO performance management in service-oriented VBEs.

Findings

Proposes a set of standardized terms for PM indicators

Develops taxonomies reflecting different aspects of PM

Provides a foundational framework for future research

Abstract

Performance management (PM) is a key function of virtual organization (VO) management. A large set of PM indicators has been proposed and evaluated within the context of virtual breeding environments (VBEs). However, it is currently difficult to describe and select suitable PM indicators because of the lack of a common vocabulary and taxonomies of PM indicators. Therefore, there is a need for a framework unifying concepts in the domain of VO PM. In this paper, a reference model for VO PM is presented in the context of service-oriented VBEs. In the proposed reference model, both a set of terms that could be used to describe key performance indicators, and a set of taxonomies reflecting various aspects of PM are proposed. The proposed reference model is a first attempt and a work in progress that should not be supposed exhaustive.