Providing content based billing architecture over Next Generation Network

TL;DR

This paper discusses a new content-based billing architecture for Next Generation Networks that enables operators to offer and bill for personalized content services, thereby increasing revenue and customer retention.

Contribution

It introduces a novel content-based billing system tailored for NGN, supporting flexible pricing and enhancing revenue opportunities for wireless carriers.

Findings

Supports application and content-based billing

Enables personalized value-added services

Aims to increase ARPU and customer retention

Abstract

Mobile Communication marketplace has stressed that "content is king" ever since the initial footsteps for Next Generation Networks like 3G, 3GPP, IP Multimedia subsystem (IMS) services. However, many carriers and content providers have struggled to drive revenue for content services, primarily due to current limitations of certain types of desirable content offerings, simplistic billing models, and the inability to support flexible pricing, charging and settlement. Unlike wire line carriers, wireless carriers have a limit to the volume of traffic they can carry, bounded by the finite wireless spectrum. Event based services like calling, conferencing etc., only perceive charge per event, while the Content based charging system attracts Mobile Network Operators (MNOs) to maximize service delivery to customer and achieve best ARPU. With the Next Generation Networks, the number of data related services that can be offered, is increased significantly. The wireless carrier will be able to move from offering wireless telecommunications services to offering wireless telecommunication services plus a number of personalized Value Added Services like news, games, video broadcasts, or multimedia messaging service (MMS) through the network. The next generation Content Based Billing systems allow the operators to maximize their revenues from such services. These systems will enable operators to offer and bill for application-based and content-based services, rather than for just bytes of data. Therefore, the wireless business focus is no longer on infrastructure build-outs but on customer retention and increased average revenue per customer (ARPU). The mobile operator generates new revenues, strengthens brand value, and differentiates its service to attract and retain customers.