Usages et conception des TIC : Proposition d'un mod\`ele d'aide \`a la repr\'esentation de probl\`eme de conception

TL;DR

This paper proposes a model to assist in representing design problems in ICT, focusing on how small firms can better explore and analyze their mental images during decision-making.

Contribution

It introduces a new process model tailored for small ICT firms to improve their problem representation and decision-making in design.

Findings

Small ICT firms find existing methodologies unsuitable.

A new exploration and analysis process model is proposed.

The model aims to enhance decision-making in ICT design.

Abstract

This paper considers economic intelligence contribution to exploit individual and collective images of change, in ICT design decision-making. Technical devices meeting with real use situations often gives the opportunity to emerge mental images, that a innovation process, through its unprecedented nature, can not anticipate. Although methodologies exists for quality and design project management, the survey we conduct among small ICT publishers, show how they are not very suitable for small firms. This elements taken into account, we try to build a proposition of exploration ? analyze ? sum up process, adapted to this type of actors decisional process.