Continuity of a queueing integral representation in the ${M}_{\mathbf{1}}$ topology
Guodong Pang, Ward Whitt

TL;DR
This paper proves the continuity of a queueing integral representation under the Skorohod M1 topology and applies it to derive heavy-traffic limits for many-server queues with jump discontinuities.
Contribution
It establishes the M1 continuity of an integral mapping and uses this to analyze heavy-traffic limits in complex queueing models with jumps.
Findings
Proves M1 continuity of the integral representation.
Applies the result to heavy-traffic limits in many-server queues.
Provides a new characterization of M1 convergence with absolutely continuous parametrizations.
Abstract
We establish continuity of the integral representation , , mapping a function into a function when the underlying function space is endowed with the Skorohod topology. We apply this integral representation with the continuous mapping theorem to establish heavy-traffic stochastic-process limits for many-server queueing models when the limit process has jumps unmatched in the converging processes as can occur with bursty arrival processes or service interruptions. The proof of -continuity is based on a new characterization of the convergence, in which the time portions of the parametric representations are absolutely continuous with respect to Lebesgue measure, and the derivatives are uniformly bounded and converge in .
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