Modeling public mood and emotion: Twitter sentiment and socio-economic phenomena

TL;DR

This study analyzes Twitter data to measure public mood across six dimensions, revealing how major social, political, and economic events influence collective emotions and suggesting potential for predictive modeling of societal trends.

Contribution

It introduces a method to quantify public mood from Twitter sentiment using an extended POMS framework and links mood fluctuations to real-world events and economic indicators.

Findings

Major events significantly impact mood dimensions

Twitter mood analysis correlates with stock and oil prices

Public mood shows immediate responses to societal events

Abstract

Microblogging is a form of online communication by which users broadcast brief text updates, also known as tweets, to the public or a selected circle of contacts. A variegated mosaic of microblogging uses has emerged since the launch of Twitter in 2006: daily chatter, conversation, information sharing, and news commentary, among others. Regardless of their content and intended use, tweets often convey pertinent information about their author's mood status. As such, tweets can be regarded as temporally-authentic microscopic instantiations of public mood state. In this article, we perform a sentiment analysis of all public tweets broadcasted by Twitter users between August 1 and December 20, 2008. For every day in the timeline, we extract six dimensions of mood (tension, depression, anger, vigor, fatigue, confusion) using an extended version of the Profile of Mood States (POMS), a well-established psychometric instrument. We compare our results to fluctuations recorded by stock market and crude oil price indices and major events in media and popular culture, such as the U.S. Presidential Election of November 4, 2008 and Thanksgiving Day. We find that events in the social, political, cultural and economic sphere do have a significant, immediate and highly specific effect on the various dimensions of public mood. We speculate that large scale analyses of mood can provide a solid platform to model collective emotive trends in terms of their predictive value with regards to existing social as well as economic indicators.