End User Computing in AIB Capital Markets: A Management Summary

TL;DR

This paper summarizes how AIB Capital Markets developed and implemented a policy for managing End User Computing applications, including creating a register and controlling critical EUC applications, with key findings and recommendations.

Contribution

It provides a practical framework and insights for managing EUC in financial institutions, highlighting policy development and application control processes.

Findings

Effective EUC management improves control over critical applications

Developing a comprehensive register aids in risk mitigation

Structured policies facilitate EUC governance

Abstract

This paper is a management summary of how the area of End User Computing (EUC) has been addressed by AIB Capital Markets. The development of an effective policy is described, as well as the process by which a register of critical EUC applications was assembled and how those applications were brought into a controlled environment. A number of findings are included as well as recommendations for others who would seek to run a similar project.