Bridging the Gap between Crisis Response Operations and Systems

TL;DR

This paper compares eight crisis response systems to identify failure causes in current operations and offers recommendations to bridge the gap between response practices and technological/system support.

Contribution

It provides a comprehensive comparison of existing crisis response systems and proposes solutions to improve coordination and effectiveness in crisis management.

Findings

Identified key failure points in current crisis response systems

Disclosed the main causes of response gaps

Recommended strategies for system and process improvements

Abstract

There exist huge problems in the current practice of crisis response operations. Response problems are projected as a combination of failure in communication, failure in technology, failure in methodology, failure of management, and finally failure of observation. In this paper we compare eight crisis response systems namely: DrillSim [2, 13], DEFACTO [12, 17], ALADDIN [1, 6], RoboCup Rescue [11, 15], FireGrid [3, 8, 18], WIPER [16], D-AESOP [4], and PLAN C [14]. Comparison results will disclose the cause of failure of current crisis response operations (the response gap). Based on comparison results; we provide recommendations for bridging this gap between response operations and systems.