Knowledge Elecitation for Factors Affecting Taskforce Productivity using a Questionnaire

TL;DR

This paper details a structured questionnaire method for knowledge elicitation from domain experts to identify factors influencing taskforce productivity, aiding expert system development and HR decision-making.

Contribution

It introduces a standardized questionnaire approach for knowledge elicitation from experts, facilitating knowledge acquisition for expert systems in organizational productivity.

Findings

Collected 61 expert responses from diverse organizations.

Extracted key knowledge factors affecting productivity.

Proposed a standard questionnaire as a knowledge learning tool.

Abstract

In this paper we present the process of Knowledge Elicitation through a structured questionnaire technique. This is an effort to depict a problem domain as Investigation of factors affecting taskforce productivity. The problem has to be solved using the expert system technology. This problem is the very first step how to acquire knowledge from the domain experts. Knowledge Elicitation is one of the difficult tasks in knowledge base formation which is a key component of expert system. The questionnaire was distributed among 105 different domain experts of Public and Private Organizations (i.e. Education Institutions, Industries and Research etc) in Pakistan. A total 61 responses from these experts were received. All the experts were well qualified, highly experienced and has been remained the members for selection committees a number of times for different posts. Facts acquired were analyzed from which knowledge was extracted and elicited. A standard shape was given to the questionnaire for further research as a knowledge learning tool. This tool may be used as a standard document for selection and promotion of employees.