Acquiring Knowledge for Evaluation of Teachers Performance in Higher Education using a Questionnaire

TL;DR

This paper details a structured questionnaire-based method for acquiring expert knowledge to evaluate teachers' performance in higher education, aiming to improve expert system development.

Contribution

It introduces a systematic questionnaire approach for knowledge acquisition from domain experts in the context of teacher evaluation in higher education.

Findings

Collected expert opinions from 25 out of 87 contacted experts.

Structured the questionnaire into 15 groups and 99 questions.

Proposed a knowledge acquisition technique as a learning tool.

Abstract

In this paper, we present the step by step knowledge acquisition process by choosing a structured method through using a questionnaire as a knowledge acquisition tool. Here we want to depict the problem domain as, how to evaluate teachers performance in higher education through the use of expert system technology. The problem is how to acquire the specific knowledge for a selected problem efficiently and effectively from human experts and encode it in the suitable computer format. Acquiring knowledge from human experts in the process of expert systems development is one of the most common problems cited till yet. This questionnaire was sent to 87 domain experts within all public and private universities in Pakistani. Among them 25 domain experts sent their valuable opinions. Most of the domain experts were highly qualified, well experienced and highly responsible persons. The whole questionnaire was divided into 15 main groups of factors, which were further divided into 99 individual questions. These facts were analyzed further to give a final shape to the questionnaire. This knowledge acquisition technique may be used as a learning tool for further research work.