Statistical and Clinical Aspects of Hospital Outcomes Profiling
Sharon-Lise T. Normand, David M. Shahian

TL;DR
This paper reviews the evolution of hospital profiling, especially outcomes and report cards, highlighting statistical methods, historical context, and potential negative impacts on healthcare quality.
Contribution
It provides a comprehensive overview of hospital outcomes profiling, focusing on cardiac surgery report cards and discussing statistical challenges and implications.
Findings
Historical development of hospital profiling
Statistical methodologies for performance comparison
Potential negative consequences of report cards
Abstract
Hospital profiling involves a comparison of a health care provider's structure, processes of care, or outcomes to a standard, often in the form of a report card. Given the ubiquity of report cards and similar consumer ratings in contemporary American culture, it is notable that these are a relatively recent phenomenon in health care. Prior to the 1986 release of Medicare hospital outcome data, little such information was publicly available. We review the historical evolution of hospital profiling with special emphasis on outcomes; present a detailed history of cardiac surgery report cards, the paradigm for modern provider profiling; discuss the potential unintended negative consequences of public report cards; and describe various statistical methodologies for quantifying the relative performance of cardiac surgery programs. Outstanding statistical issues are also described.
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