Collaborative product and process model: Multiple Viewpoints approach

TL;DR

This paper introduces a multiple viewpoints approach for collaborative product development, enabling actors with diverse perspectives to explicitly share, integrate, and manage their different interpretations within PLM and SCM systems, demonstrated through an industrial cyclone vessel example.

Contribution

It presents a novel multiple viewpoints framework that explicitly captures and integrates diverse actor perspectives in complex product development processes.

Findings

Effective management of multiple viewpoints improves collaboration.

The approach facilitates integration of diverse product information.

Industrial case study demonstrates practical applicability.

Abstract

The design and development of complex products invariably involves many actors who have different points of view on the problem they are addressing, the product being developed, and the process by which it is being developed. The actors' viewpoints approach was designed to provide an organisational framework in which these different perspectives or points of views, and their relationships, could be explicitly gathered and formatted (by actor activity's focus). The approach acknowledges the inevitability of multiple interpretation of product information as different views, promotes gathering of actors' interests, and encourages retrieved adequate information while providing support for integration through PLM and/or SCM collaboration. In this paper, we present our multiple viewpoints approach, and we illustrate it by an industrial example on cyclone vessel product.